HR Employee Lifecycle Management Intern null

About Roche Malaysia

Roche, a global healthcare company founded 125 years ago in Basel, Switzerland, has expanded its presence in Malaysia since the 1950s. Establishing operations including Roche (Malaysia) Sdn. Bhd. and Roche Diagnostics (Malaysia) Sdn. Bhd., it now serves over 1,000 staff, delivering holistic healthcare solutions to practitioners and patients.

Your role

In this role, you will be working with a team of Specialists focusing on the Roche Region APAC customer group.

About the team

The Employee Lifecycle Management (ELM) team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensures end-to-end process completion in line with customer-focused principles to ensure the Roche People Practices work for the business.

As an Intern - ELM, you are responsible for assisting in executing HR system data/documentation maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, performance, etc.). 

Responsibilities:

Service Delivery

• Internal Process Compliance: Ensure that documentation practices comply with HR and Internal Process
• Quality Assurance: Conduct quality reviews and audits of documents to identify errors, inconsistencies, and non-compliance issues, and recommend corrective actions and improvements to enhance document quality and integrity.
• Collaboration and Communication: Collaborate within and  cross-functional teams, including subject matter experts (SMEs), Specialists, and other functions to gather information, review documents, and facilitate document 
• Continuous Improvement: Identify opportunities for process improvements, automation, and efficiency gains in documentation processes, systems, and workflows, and implement solutions to enhance productivity, accuracy, and compliance.

Cross-Functional Collaboration

• Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
• Collaborate with peers within the region and globally to ensure the HR Support Solutions network provides consistent and effective services to Roche customers.
• Achieve the HR Support Solutions vision by driving global consistency through collaboration.

Outputs & Deliverables

• Continuous contribution to the improvement of the performance of the Shared Service Centre 
• Reaching high customer satisfaction through consistent, high-quality delivery and application of customer care principles (measured by defined stakeholder feedback)
• Provide feedback and advice for contacts in both HR and the business (measured by defined stakeholder feedback)

Training & development

Roche provides dedicated internship programs and industrial placements across various work areas. Interns take on project responsibilities, play proactive roles, gain firsthand insights into activities and processes, and experience collaboration with colleagues and stakeholders. Access to Roche's international network and diverse training options fosters personal and professional growth.

Benefits

In addition to the competitive pay other benefits for interns include:

• Valuable Responsibilities
• Skill Development Opportunities
• Continuous Improvement Initiatives
• Compliance Assurance
• Training and Networking Benefits
• Mentorship and Support

Career progression

Interns at Roche assist in executing HR system data/documentation maintenance and administrative activities, ensuring compliance, quality, and collaboration. They contribute to continuous improvement, build cross-functional relationships, and deliver high-quality service. These experiences enhance skills and open doors to future opportunities in HR, process improvement, and cross-functional collaboration.

Work-life balance

At Roche Malaysia, interns enjoy a healthy work-life balance and flexible work schedules. The company values the well-being of its employees, providing support to ensure interns can manage their workload effectively while maintaining personal commitments.

Culture & vibe

Interns at Roche Malaysia thrive in a supportive, inclusive culture that fosters collaboration and innovation. The company values diversity, promotes open communication, and encourages personal growth. Interns are welcomed into a community where their contributions are valued, and they have the opportunity to learn from experienced professionals while making meaningful connections.

About you

Qualifications required for this internship:

• Candidate should be currently in pursuit of a bachelor’s degree, HR or Business Management is preferred 
• Experienced and efficient handling of standard IT applications, preferably Google suite
• Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.
• Interested in working in a shared service center across a global or large organization. 
• Able to commit to 6 months of internship this year.

Key competencies required

• Ability to work independently in a fast-paced environment and to handle multiple, competing priorities.
• Ability to thrive in an ambiguous and multicultural environment working across borders.
• Ability to work in a fast-paced and changing environment.

Sources

The following sources were used in researching this page:

• careers.roche.com/global/en/malaysia
• careers.roche.com/global/en/students-programmes
• youtube.com.
• glassdoor.com/Salary/Roche-Communications-Intern-Salaries