Application Card Ops Processing Centre (Fresh Graduate) null

About UOB Malaysia

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America. In Asia, UOB operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.

Your role

Group Technology and Operations (GTO) provides software and system development, information technology support services, and banking operations. UOB has centralized and standardized the technology components in Singapore, creating a global footprint that can be utilized for supporting regional subsidiaries and branches around the world. The operations divisions provide transactional customer services for businesses while also focusing on cost efficiency through process improvements, automation, and straight-through processing. Here are the job responsibilities for this position:

• Pre-screening and application pre-processing of Unsecured Loan Application Form. 
• Ensure completeness of information and documentation.
• Perform World Check One name screening for new to bank applications according to guidelines and review the result.
• Perform income calculation of applicants.
• Perform risk ranking according to relevant guidelines.
• Escalate “High” and “Moderate” risk ranking to Cards & Payments Products for onboarding approval.
• Perform coding on relevant fields in the application form.
• Highlight any suspicious applications to the Cards & Payment Products Card Risk Unit based on criteria identified by the Card Risk Unit.
• Application reconciliation and batching.   
• Return incomplete application forms to respective channels for further action.
• Perform verification of applications against submission listing.
• Ensure Service Level Agreement (SLA) is met and complies with the bank’s policy, process, and compliance guidelines.
• Prepare MIS and assist in other activities assigned by the Team Leader or Unit Head.
• Ad-hoc assignments or tasks assigned by the Team Leader or Unit Head.

Training & development

As a new employee, you will receive technical training, on-the-job coaching, tech leadership development, and mentoring from Master Trainers, all while working side-by-side with senior staff. You will gain real-world development experience rotating between multiple projects and teams. You will learn to apply technology and operation practices to your work and assume progressively increasing responsibility as you grow your skills. 

Compensation & benefits

Besides earning a monthly salary, you will get the following benefits:

• Performance bonus
• Insurance package
• Leaves
• e-learning certification

Career progression

UOB puts the employees' well-being first, and pledges to help everyone grow professionally and personally, so they are empowered to make a difference. Your dedication and performance will be considered in every career stage. You will take on important responsibilities that lay the groundwork for fast progression in your career, and be able to move from personal banking to privileged banking sector with more experience. Moreover, you can also explore other roles within the Bank with the transferable skills you have acquired.

Work-life balance

UOB keeps the employee's work-life balance. The company sets flexible working arrangements and manageable workloads. UOB gives generous annual leave so that you can use it to enjoy your life outside of work. However, in the peak season such as the end of the month or year, sometimes you have to work long hours.

Culture & vibe

UOB is committed to ensuring equal opportunity for all. The employer empowers all the people to constantly learn and grow throughout their careers while putting customers at the heart of work. Some employees give positive reviews about the culture at UOB, it is said that there is a cooperative environment among the staff.

About you

If you are interested in applying for this position at UOB Malaysia, you must have the following qualifications:

• Good English communication and written skills
• Good interpersonal skills and strong team player.
• Fast learner and able to handle multi-tasking
• Preferably 1 to 2 years of relevant experience in card operations. Fresh graduates will be considered as well.

How to apply

Click the "Apply on employer site" button on this page to apply for this job. Prosple will direct you to UOB Malaysia's official link for this vacancy. Make sure you have read all of the requirements mentioned above.

Sources

Here are the sources used in researching this page:

• glassdoor.com/Reviews/United-Overseas-Bank-Malaysia-Reviews
• uob.com.my/career/life-at-uob
• uob.com.my/career/uob-plus-you/