Transfingo (Malaysia)
Customer Service Associate null
Miri
Opportunity Expired
Customer service isn’t a department, it’s a philosophy!
Opportunity details
Opportunity Type
Graduate Job
Number of Vacancies
1-3
Salary
MYR 2,000 - 2,500
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
Biomedical Engineering
F
Food and Beverage Service
Butchery
Baking and Pastry-making
Cookery
Food Hygiene
Food & Hospitality (all other)
Beauty Therapy
Hairdressing
Personal Services (all other)
H
Anthropology
Geography
Classics
Criminology
Gender Studies
Indigenous Studies
International Development
Peace & Conflict
Refugees & Forced Migration
Archaeology
History
International Studies
Modern Languages
Literature
Linguistics
Translating & Interpreting
Librarianship & Curatorial Studies
Philosophy
Policy Studies
Political Science
Public Administration
Social Work & Sociology
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
S
Agribusiness
Agricultural Science
Aquaculture & Fisheries
Viticulture
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Studies
Forestry Studies
Parks & Wildlife Management
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics
Veterinary Science
Sciences (all other)
Spatial Science
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training
T
Building
Carpentry
Heating, Ventilation & Cooling
Flooring, Plastering & Tiling
Plumbing & Gasfitting
Bricklaying & Stonemasonry
Electrical
Glass & Glazing
Landscaping & Horticulture
Automotive
Hiring criteria
Bachelor degree in any study field or 2-3 years related working experience
Working rights
Read more- Customer Support: Respond to customer inquiries via phone, email, or chat in timely, and professional manner. Provide accurate information and assistance to resolve their concerns.
- Issue Resolution: Work diligently to understand and resolve customer issues, escalating them to appropriate teams if necessary.
- Product Knowledge: Initiative to study the changes and strong understanding of our products/services to provide accurate information and recommendations to customers.
- Documentation: Maintain detailed records of customer interactions and transactions in the company's CRM system.
- Process Improvement: Suggest process improvements and contribute to the continuous enhancement of customer support procedures.
- Quality Assurance: Ensure that all interactions meet the company's customer service standards and policies.
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Bachelor degree in any study field or 2-3 years related working experience
Degree or Certificate
Minimum Level of Study
Diploma or higher
Study Field
B
Finance
Accounting
Commerce
Actuarial Studies
Retail & Merchandising
Tourism
Hospitality Management
Project Management
International Business
Business
Office Studies
Business Administration
Management
Transport, Logistics & Procurement
Economics
C
Fine Arts
Communication
Media Studies
Graphic Design & Visual Arts
Photography
Creative Writing
Journalism
Fashion Design
E
Electrical & Electronic Engineering
Materials Engineering
Biomedical Engineering
Mathematics & Statistics
Fire & Safety Engineering
Mechanical Engineering
F
Personal Services (all other)
Hairdressing
Beauty Therapy
Food & Hospitality (all other)
Food and Beverage Service
Food Hygiene
Butchery
Baking and Pastry-making
Cookery
H
Classics
Linguistics
Literature
Translating & Interpreting
Modern Languages
Public Administration
Policy Studies
Political Science
Anthropology
Geography
Criminology
Archaeology
History
I
Programming & Software Engineering
Cyber Security
Data Science
Artificial Intelligence
Computer Graphics & Animation
Computer Science (all other)
Work rights
The opportunity is available to applicants in any of the following categories.
Malaysia
Malaysian Citizen