B2B Customer Support Internship null

Your role

You will have the chance to be part of a world-class organization that plays a vital role in shaping market practice and defining standards in the financial industry. You will be exposed to the end-to-end process for Order-to-Cash, working closely with Swift's Finance Operations teams to ensure a flawless customer experience.

Responsibilities:

• Engaging with clients via email and phone to resolve inquiries and build rapport
• Assist the Order to Cash team in improving documentation and procedures
• Collaborate with various departments to achieve team goals
• Manage tasks within given time frames and deliver high-quality work 

About you

Requirements:

• University student or graduate currently undergoing/completed a Bachelor's Degree or equivalent experience in Business Administration or related fields.
• Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds
• Demonstrating the ability to fully engage with clients, ensuring their concerns are understood and addressed accordingly
• Self-motivated and proactive in seeking process improvements which effectively managing tasks in a fast-paced environment
• Excellent collaborator with the ability to work effectively across different departments
• Strong time management skills and a commitment to delivering high-quality work
• Familiarity with relevant software and tools, such as Microsoft Office, to efficiently manage tasks and data

Benefits

The following are the benefits SWIFT offers:

• Put you in control of your career
• Competitive package
• Proper training will be provided
• Help you perform at your best
• Help you make a difference
• Give you the freedom to be yourself

Training & development 

Interns get plenty of training to learn new skills and keep them sharp. They can join formal courses, e-learning, and real projects. Swift helps interns grow in ways that benefit both the company and their own careers.

Career progression

Interns have awesome career prospects. They get to work on exciting projects with people from all over the world, grow their talents, and make a real impact. Swift believes in its people and knows they can shape the company's future too.

Sources

The following sources were used in researching this page:

• swift.com/about-us/careers/training-and-development
• swift.com/about-us/careers/for-you
• youtube.com