IT Operations & Service Management null

About Sime Darby

Sime Darby Berhad is one of the leading investment holding companies in Malaysia that operates in sectors of plantations, property, industrial, motors, energy and utilities, logistics, healthcare, and retail. The conglomerate owns 270 companies in 18 countries with Hong Kong, Singapore, and Australia having the most extensive operations.

Your role

In this role, you will have the following tasks and responsibilities:

• Assist the Lead, Technology Operations & Digital in daily IT Operational tasks
• Custodian of IT processes and policies
• Manage all IT Operational Projects, including commercial & tender processes, working with vendors, planning and executing the project to be delivered successfully within, time and scope.
• Enhance overall IT compliance and governance by means of quality assurance frameworks, processes, and checkpoints
• Develop, update, and report the quality of internal controls health checks for SDI. Identify gaps related to IT risks, cybersecurity, and compliance
• Prepare internal controls’ complaint reports
• Ensure compliance with and enhance the established risk managemnet framework to identify, assess and mitigate risk across IT operations of Sime Darby Industrial and entities
• Preparation of secure communications and alert
• Point of contact for Security Operations Centre
• Manage and report IT service desk performance
• Critical situation management and reporting
• Commercial and contract management
• IT Shared Services, vendor performance, and SLA monitoring
• Execute all tasks and initiatives related to customer satisfaction and customer centricity

Training & development

Sime Darby Malaysia provides training and development to its employees as it allows them to grow in harmony with the company’s strategic business needs. A positive culture of learning helps employees become more agile and adaptive to shifting market demands and new business landscapes. Employees across the Group have access to a wide range of training ranging from core and specific skills relevant to employees’ job scopes to a personal development program. (source:simedarby.com)

Career progression

We don't find any specific information about career progression at this company. However, Sime Darby is the employer of choice for over 22,000 employees spread over 19 countries across the Asia Pacific region. At this company, opportunities are plenty for you to work with some of the world’s biggest brands in the heavy equipment and automotive industries.

Work-life balance

The regular working hours at the head office of Sime Darby Malaysia in Damansara are from 08:30 AM to 05:30 PM, Monday to Friday (9 hours per day, 45 hours per week). Then, according to employee reviews on another source, Sime Darby Industrial has a rating of 4.1 out of 5 for work-life balance. This company applies flexible hours of work and weekends are days off unless there is an event or job on weekends. The workplace culture is manageable as well.

Company culture

The workplace is said to be friendly. Senior employees are helpful and supportive of newcomers. They are willing to share knowledge and experiences that will assist fresh graduates in performing their daily tasks. Colleagues are also open to suggestions and new ideas that will make them more productive and efficient.

About you

On the official job vacancy advertisement page, Sime Darby does not specify any requirements for this role. Therefore, please proceed with your application if you are interested in this position and suitable for the job description above.

How to apply

To apply for this job, click the "Apply on employer site" button on this page. We will direct you to Sime Darby Malaysia's official link for this vacancy.