Service Sales Specialist null

About Siemens Malaysia

Siemens Malaysia Sdn Bhd (SMSB) is a leading technology company with comprehensive products and solutions for various markets in the Malaysian economy under its Digital Industries and Smart Infrastructure businesses. It focuses on the areas of intelligent infrastructure for buildings, grids, and distributed energy systems, more resource-efficient factories, resilient supply chains, as well as automation and digitalization in the process and manufacturing industries, the company creates technology with the purpose of adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform every day for billions of people.

Your role

• Service Sales Specialist (SSS) is a sales role under the Customer Service Business Unit in Digital Industries Division (DI).
• The primary function is to be the customer interface and driver for all service portfolios which sweeps across all DI product ranges e.g. automation, motors, and drives.
• Service portfolios include on-site support services, service contracts, preventive maintenance works, inspection and repair works, testing and commissioning works, retrofit and modernization work, digitalization, etc.
• SSS shall be the focal point of contact for customers throughout the sales cycle and work closely with the service delivery team to execute the secured order.
• Responsible for generating leads and meeting or exceeding assigned sales targets. Duties range from pre-sales presentations, site visits, scoping, and proposal generation, up to securing orders including complex negotiation with customers while taking care of day-to-day service requests/inquiries from customers.
• A good understanding of DI products and deep customer service know-how and experience are critical to be successful.

Training, development & rotations

Siemens's bespoke training curriculum is designed to prepare you daily challenges of global management consulting. Within your first three months, you’ll be invited to a one-week training course that teaches you the most important principles and methods of the project work. And to aid your personal development, it offers training in management, communication, and presentation skills, as well as teamwork, persuasiveness, and assertiveness.
The comprehensive curriculum is complemented by inspiring seminars from the Siemens Group. Plus, you’ll have access to a trained internal or external coach who can offer you confidential advice and guidance throughout your consulting career.

Salary & benefits

Siemens believes that ownership culture is important for its success. That's why they created the Share Program. It makes it easier and more accessible for employees to invest in Siemens shares. Join a company of owners. The estimated total pay for entry-level jobs like Analyst at Siemens ranges from MYR 42,000 to MYR 48,000 per year. (Source: Glassdoor).

Career progression

It fosters a culture of mutual learning and development that prepares you for the demands of international projects. Every project is treated as an opportunity for new experiences, personal growth, and the chance to learn something new. And to complement your on-the-job learning, the professional development programs will hone your talents and equip you with the skills you need to grow personally and professionally.

Looking for a new challenge in a field that matters? There are so many opportunities available – from making sustainable energy more economical to building intelligent infrastructure that change the cities people live in. The opportunities are endless – the choice is yours.

Culture & Vibe

With locations all over the world and an international team, diversity is one of the key characteristics of its culture. The values bind them together and guide their actions, helping them to provide the best solutions to their clients’ digital transformation on a daily basis. Although deeply rooted in the organization, they continue to evolve and encourage everyone to contribute their ideas for what they should mean.

Dare to dream - It never stops innovating new solutions for its clients’ digital journeys.

Love the clients - It puts the clients at the core of everything it does.

Team wins - It believes collective intelligence outsmarts individual performance.

Enjoy the ride - Have fun while learning and growing together.

About you

What do you need to qualify for the role?

• Constantly and proactively generate quality leads.
• Manage and grow assigned customers.
• Make cold calls and prospect potential customers.
• Penetrate and develop new customers.
• Meet or exceed assigned sales targets through the direct end-customer channels.
• Negotiate all contracts with customers including pricing, delivery, warranty, technical, terms, and conditions, etc.
• Obtain market intelligence to generate quality quotations, promotions, and negotiations.
• Develop effective sales and go-to-market strategies.
• Prepare monthly forecasts and reports.
• Conduct sales presentations.
• Coordinate sales efforts with relevant business units or sales channels if necessary.
• Work very closely with the service delivery team from the pre-sales stage right up to job execution.
• Understand and aggressively promote service offerings to customers directly and via general sales channels.
• Support for payment collection if necessary.
• Preparing and submitting quotations.
• Frequent visits to customers and potential customers to evaluate needs, build relationships, and promote products and services.
• Constantly update and maintain customer database and sales pipelines.

How to apply

Submit an application by clicking the “Apply on employer site” button below.

You’ll receive a confirmation email to let you know they’ve received your application. Typically, applicants hear back within two weeks.

To get into Siemens Malaysia, candidates need to clear all rounds of the Siemens Hiring Process, which comprises the following:

• Online Technical Test
• Online Aptitude Test 
• Technical Interview
• HR Interview.