Graduate Employability Program null

About McDonald's Malaysia

McDonald’s Malaysia is a subsidiary of the global fast-food giant McDonald’s. It operates a network of restaurants across Malaysia and currently employs more than 15,000 Malaysians across its 318 restaurants nationwide.

Your role

Description:

• This 6-month program offers you a foundation of tasks or ‘Station Skills’ before moving forward as a Management Trainee with these 3 tiers: Crew, Crew Trainer, and Crew Leader.
• Your first tier is as Crew where your station skills emphasize production and services such as food and drink production in the kitchen, cleanliness, and customer service.
• Acquiring the skills as a Crew, you will proceed to the second tier as a Crew Trainer. Here you will be introduced in more detail to company policies, engage more with customers, and be on the frontline.
• The third tier of your 6 months program is as a Crew Leader. The leadership role in this stage will be further highlighted as you will manage zone productions and coach Crews.

Training & development

In this 6-month program, you’ll start as a Crew member, focusing on station skills related to production, cleanliness, and customer service. As you progress, you’ll become a Crew Trainer, learning about company policies and engaging with customers. Finally, in the third tier, you’ll step into the role of a Crew Leader, managing zone productions and coaching other Crew members.

Compensation & benefits

By joining this program, you will also get the benefits below:

• Basic Allowance around RM7.30/Hours or RM1500/Month
• Working Schedule of 6 days a week by shift rotation 8 hours a day
• Double pay on public holidays.
• Unprecedented learning and training throughout future GEP’s professional development to become Restaurant General Manager in 30 months.
• Opportunities for career enhancement of future GEP exploring different areas of department and responsibilities.
• Exposure to all aspects of operations providing great responsibilities and challenging tasks.
• Significant experiences due to supportive people and work environment.
• Free meal.
• Medical coverage.
• Hostel provided.
• Uniform provided.
• The company bears typhoid jab.
• Workplace location: McDonald’s restaurant- Malaysia-wide (based on vacancy).
• All the above T&Cs apply

Career progression

By joining this program, you will get exposure to McDonald’s working systems and culture. You will get unprecedented learning and training throughout future GEP’s professional development to become a Restaurant General Manager in 30 months. There are also other opportunities for career enhancement of future GEP exploring different areas of department and responsibilities.

Work-life balance

McDonald’s Malaysia scores 4.0 out of 5 in work-life balance (WLB). This shows that the company has managed to provide a good working arrangement in their management system that helps their people balance their career and personal lives. In this program, you will work 6 days a week by shift rotation 8 hours a day

Company culture

McDonald’s distinguishes itself as an outstanding workplace with a nurturing and positive culture akin to a close-knit family. The company cultivates an environment free from negativity, emphasizing teamwork and mutual respect among colleagues. This distinctive cultural ethos enriches the overall work experience, positioning McDonald’s not only as a hub for professional development but also as a space where individuals can flourish in a wholesome and inclusive work setting.

About you

To be eligible for this role, you need to have the things below:

• Certificate/Diploma/Bachelor’s Degree in related fields of F&B, Retail Management, Business Management, Hospitality, etc.
• Able to communicate in Bahasa Malaysia and English.
• Able to work shifts, on weekends, and public holidays.
• Able to relocate/is transferable.

Sources

We gather information on this page based on the following sources:

• maukerja.my/mcd//index.php
• maukerja.my/mcd/restaurant-industry-trainee-program
• glassdoor.com/Reviews/McDonald-s-Malaysia-Reviews-EI_IE432.0,10_IL.11,19_IN170.htm?filter.iso3Language=eng&filter.employmentStatus=INTERN