Digital Platforms Intern null

Role overview:

Join Maxis as a Digital Platforms Intern and support the management of our Maxis Enterprise digital platforms, which include the website, self-care portal, eCommerce store, and Gen AI chatbot efforts. This internship offers an exciting opportunity to gain hands-on experience in content updates, SEO implementation, competitor research, chatbot testing, and platform analytics.

Key responsibilities:

• Website Content Updates: Coordinate website content updates and conduct quality checks to ensure accuracy and alignment with brand guidelines.
• SEO Implementation: Support SEO efforts by coordinating content enhancement with product stakeholders and agencies to improve search visibility.
• Competitor Research & User Guide Compilation: Assist in competitor research analysis and contribute to the compilation of user guides for the platform.
• Gen AI Chatbot Testing: Test GenAI chatbot features, document results, and report on feature capabilities and enhancements.
• Platform Analytics & Reporting: Ensure proper implementation of platform analytics and generate performance reports to track key metrics.

Desired skills/qualifications:

Educational background:

• Pursuing or completed a degree in Marketing, Computer Science, Information Technology, Business, or a related field.

Analytical skills:

• Attention to detail in content updates, SEO implementation, and data reporting.
• Problem-solving skills, especially in testing and analyzing chatbot features.

Communication skills:

• Strong written and verbal communication for documentation, reporting, and updates.

Soft skills:

• Excellent organizational skills with the ability to manage multiple tasks and priorities.
• Adaptability and willingness to learn new tools and technologies.

Why join us:

• Gain hands-on experience managing and optimizing digital platforms.
• Work with a dynamic and innovative team.
• Develop skills in SEO, chatbot testing, and analytics that are vital in the digital space.
• Contribute to the success of Maxis Enterprise’s digital transformation efforts.

Application process:

Submit your resume and cover letter through our career portal. We look forward to welcoming passionate and driven individuals to our team.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.