Associate Consultant, Launch Program null

Your role

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Mastercard provides value-added services and leverages expertise, data-driven insights, and execution.

As an Associate Consultant, you will:

• Collaborate with small teams to help some of the world's biggest brands answer and often implement solutions for their most challenging strategic questions.
• Immediately create meaningful contributions through taking ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality, and more.

As an Associate Consultant Intern, you will:

• Participate in volunteer and team-building experiences
• Gain exposure to the leadership team through networking sessions and speaker series
• Begin to build relationships with clients to understand their business needs, seek strategic solutions, and guide impactful decisions
• Grow by receiving hands-on mentorship from an experienced management team.
• Have an opportunity for meaningful contributions
• Collaborate with colleagues across different areas of the organization and gain exposure to business development, account management, and product management

Mastercard seeks passionate, talented professionals to help solve clients' most urgent business needs by joining one of three exciting career tracks:

Business Experimentation:

Leverage Mastercard's industry-leading predictive analytics platform, Test & Learn®, and SQL to run data-backed business experiments for Mastercard's clients. Consultants focus on data science-based solutions to provide insights on various business initiatives, including product launches, marketing campaigns, customer loyalty, and pricing across various industries that touch many Fortune 500 companies. Partner directly with clients to share findings and help determine which ideas are effective, as well as where, when, and how to implement them.

A sampling of questions Mastercard helps its customers answer:

• Where should a retailer open new stores to maximize profitability and minimize the cannibalization of nearby omnichannel sales?
• What bonus should be provided to someone opening a credit card account to entice them to use the card regularly?
• Team members will typically support 2-4 clients concurrently, and develop a deep understanding of client business challenges through longer term engagements (typically lasting 1-2 years).

Marketing:

Develop strategies and lead the implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard’s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral, and transactional data and defining tangible results to both the client and Mastercard.

A sampling of questions Mastercard helps its customers answer:

• How does a fintech client optimize new customer acquisition and existing customers’ life cycle value through effective targeting and communications?
• How does a retail client drive foot traffic into the store post-COVID and/or optimize their e-commerce website to increase basket size and average spend per customer?
• How can a large financial institution best execute a portfolio conversion – for example, after purchasing another issuer’s portfolio – including components like internal and external communications, market launch, and more?
• Team members typically support 1-3 projects from any domain and build fundamental marketing and consulting toolkits.

Strategy & Transformation:

Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Mastercard's engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms.

A sampling of questions Mastercard helps its customers answer:

• How can a global financial services institution be successful at entering a hyper-competitive new market?
• How can a customer improve its operating model to better achieve operational, financial, and strategic goals?
• Team members typically support 1-3 projects concurrently, with each project lasting for approximately 8-16 weeks.

About you

Qualifications:

• Bachelor's or Master’s degree with a target graduation date of Spring 2025, no later than July 2025.
• You do not require work visa sponsorship now or in the future to work in Malaysia

Core competencies:

• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to Mastercard's clients. Proven record of leadership in a work setting and/or through extracurricular activities
• Analytic Excellence: Demonstrates a strong aptitude for structured problem-solving, and analytical and quantitative skills. Experience using data analysis or querying tools (e.g., SQL, SAS, Excel, or Tableau) is an asset (particularly for the Business Experimentation track)
• Business Interest: Clear interest in the world of business, and intuition for the way that companies make decisions.
• Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities.
• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will-to-win attitude.
• Integrity: Outstanding record of academic achievement. Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from mistakes.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
• Communication: Ability to communicate complex ideas effectively. Excellent written and verbal communication skills..

Benefits

The following are the benefits Mastercard offers for graduates:

• Professional skill-building
  • Gain valuable on-the-job experience and build your skill set with real-world projects and customers.
• Networking and mentorship
  • Connect with senior leaders to unlock your potential as change-makers of tomorrow.
• Career conversations 
  • Identify opportunities for learning and exposure, with ongoing support and feedback to develop and build on your strengths. 

Training & development 

Mastercard Launch program offers graduates a well-rounded learning experience. They’ve got training and webinars designed to help you build the skills you need. You’ll also get to work on real-world social impact projects with their nonprofit partners, making a difference in important causes. Plus, there’s a multi-day boot camp where you’ll learn by doing and get to network with mentors and peers. It’s a great chance to pick up new skills and meet people who can guide you along the way.

Career progression

At Mastercard, graduates get real-world experience and work on projects that build their skills. They connect with senior leaders to grow and unlock their potential. With constant support and feedback, they can learn, improve, and develop their strengths for a bright future.

How to apply

• In your cover letter, please indicate your first track preference. This information will be used to best match applicants with their desired tracks.
• Track placement will indicate the types of projects where you will spend most of your time; however, they encourage and enable working across tracks to allow team members to acquire diverse skills and experiences.

Sources

The following sources were used in researching this page:

• careers.mastercard.com/us/en/student-fulltime-jobs
• youtube.com