The intern will work for Marriott International’s Digital Service Malaysia team based in the Kuala Lumpur office. The intern will play a crucial role in supporting Digital projects for both area and property (hotels).
Duties & responsibilities
The intern will assist in providing operational support and the key responsibilities include:
Support the Marriott Digital Services teams on new and ongoing projects which span across Digital Performance Projects, Room campaigns, Restaurant and bars, campaigns, Loyalty/Marriott BonVoy projects, Social Media Performance, as well as admin-related tasks.
Support the operation, monitoring, and tracking of Marriot Digital Services work to the hotels and the area.
Coordinate project work with other functional departments which includes the delivery of Property and area campaigns and content development
Obtaining digital data points, generating relevant reports, and developing documentation needed
About you
Marriott International is seeking a high-potential intern who is passionate and keen to establish a career in digital services and/or a career in the hospitality industry with the following attributes:
Job knowledge, skills, & abilities
Excellent oral and written communication skills
Strong interpersonal skills; ability to work effectively in a collaborative work environment, especially in a multicultural team, and with all departments – both above property and at the hotels.
Excellent analytical and critical thinking skills, result-oriented nature
Self-starter with strong problem-solving skills
Detail-oriented and deadline-sensitive
Take initiative and act quickly to support and deliver projects in a professional manner
PC skills- MS Office programs (Strong in Excel. Basic knowledge of Word and PowerPoint)
Team player with the ability to work with external parties and with all levels of the organization
Qualification standard
Education: Bachelor’s degree in digital marketing, business, marketing, communication, or hospitality management preferred
Requirements
Malaysia Permanent Resident Holder or valid student pass/work holiday pass
Eligible for undergraduate in a Malaysia-registered university program/undergraduate or graduate of a university in Singapore, Indonesia, Australia, France, Germany, Hong Kong, Japan, New Zealand, Switzerland, United Kingdom, or the United States.
Prepared to commit to a six-month internship
Benefits
In addition to the monthly stipend, interning with Marriott International will give a lot of other benefits:
Hands-On Experience: Through the Hotel Internship Program, you’ll receive hands-on training at a Marriott-managed hotel, gaining real-world experience in hospitality management. This practical exposure allows you to apply what you’ve learned in the classroom to real-life situations.
Industry Immersion: As part of the program, you’ll experience the hospitality industry from the ground up. This immersion helps you understand the inner workings of hotels, guest services, and operations, providing valuable insights for your future career.
Cultural Exposure: You’ll get immersed in Marriott’s culture and business, working alongside industry experts. This exposure not only enhances your skills but also introduces you to the company’s values and practices.
Networking Opportunities: Whether it’s through the Voyage Leadership Development Program or the Hotel Internship Program, you’ll have the chance to network with colleagues globally. Connecting with professionals in the field can open doors for future career opportunities.
Path to Management: Completing these programs can put you on a path toward a management position within Marriott International. It’s a great way to kickstart your career in the travel industry.
Training & development
The internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post-graduation. Here's to exploring, kickstarting your dream career, and joining Marriott on your journey!
Career progression
Completing these programs can put you on a path toward a management position within Marriott International. It’s a great way to kickstart your career in the travel industry.
Sources
Information on this page was gathered based on the following sources: