Category Operations Analyst - Overseas Market null

About Lazada Malaysia

Lazada Malaysia, as a subsidiary of Lazada Group, began operating in Malaysia in March 2012, establishing itself as one of the pioneering e-commerce platforms in the country. Over the years, Lazada Malaysia has grown to become a prominent online marketplace, serving millions of customers and offering a diverse selection of products from local and international sellers.

Your role

Team and role introduction

Lazada is seeking an Entrepreneurial Analyst, Category Operations to join the RedMart team. You will sit within the Grocery Category Management team in the RedMart Lazada Singapore business.

In this role, you will be responsible for supporting merchandising and category management operations for Fresh & Frozen categories for RedMart Lazada Singapore. You will exercise your analytical and entrepreneurial skills to drive efficiency through managing Campaign execution, seasonal marketplace operations, supplier negotiations, and inventory management. This role offers a high degree of autonomy for the individual to deliver the best range, value, and service to Lazada's customers. The candidate will be a key member of the team and will report directly to a Category Manager.

Responsibilities

• Support to execute internal campaign planning & execution
  • Responsible for managing email communication with suppliers for internal campaigns and coordination of go-live for the campaign.
  • Work with the internal team to request for design for campaign pages.
  • Creation of curated landing pages for day-to-day internal campaigns
  • Manage nomination of assortment for Fresh & Frozen categories for discoverability campaigns
  • Send media booking confirmation email to all suppliers
  • Contribute to process and systems improvements to minimize time spent on day-to-day tasks
• Wastage & Inventory management
  • Work with supplier and warehouse team for returns/exchange of bad goods operations for all Fresh & Frozen categories.
  • Lead the waste resale and execution with 3 key buyers.
  • Partner with Category managers to manage inventory levels and wastage during key campaigns.
  • Analyzing the promotion performance of seasonal items to help in forecast and reduction in wastage.
  • Execute the promotion submission for internal assets for Fresh Produce suppliers after finalizing with the Category Manager
• Seasonal Marketplace operations
  • Work with seasonal marketplace sellers to re-enable and go-live of seasonal range with existing sellers for Fresh & Frozen categories
  • Connect with suppliers prior to the season to train sellers on how to manage the marketplace

Training & development 

In general, Lazada is an excellent place for learning, especially about e-commerce (platform), and the driving force behind it such as user growth, seller growth, product assortment, dynamic pricing, fulfillment, etc.). Regardless of which department or function you're attached to, the exposure to the business is almost direct. Hence, you will learn a lot and get a lot based on your effort. 

Benefits

Aside from an attractive salary, you may also get the following benefits:

• Health insurance
• Optic & dental claim
• Free lunch or snacks
• Maternity & paternity leave
• Miscellaneous allowance

Career progression

Lazada doesn't specifically mention the career path of this role. However, if we refer to the majority of the online reviews, the company does provide a lot of career opportunities for its employees. Most mention will get more benefits after working more than one year or a long employment period. 

Work-life balance

The regular working time is from 9 to 6, 6 days per week. Some positions may differ because some other employees state that they work 12 hours with 2 times breaks each. In addition, there is also a flexible working arrangement to keep a work-life balance.

Company culture

 

 

 

 

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A post shared by Lazada Malaysia (Ecart Services Malaysia Sdn Bhd) (@lazada_my)

Lazada has been recognized for its excellent workplace culture and high levels of employee engagement. In 2022, Lazada Malaysia received HR Asia’s “Best Companies to Work for in Asia” award. According to employee reviews on Comparably, Lazada employees are most satisfied with the CEO rating, environment, and leadership categories, putting Lazada Group’s culture in the Top 15% compared to similar-sized companies. You can also see from the short video above, how sometimes there is a fun challenge to make everyone happier and more alive.

About you

To apply for this role you must meet the requirements below:

• Strong interest in e-commerce and retail, with a desire to work with brands to grow their business.
• Passion for F&B or Groceries is a plus.
• Bachelor's degree in business, operations, marketing, or any relevant degree. Fresh graduates are welcome.
• Internship experience in relevant areas (e-commerce, retail, brand, insights) would be highly beneficial.
• Excellent written and spoken communication skills.
• Good work ethic and attitude – adaptable and willing to learn.
• Proficiency in Microsoft Office, particularly Excel.
• You should be comfortable with numbers.

How to apply

To apply to this position, click the "Apply on employer site" button on this page. We will direct you to Lazada Malaysia's official link for this vacancy. Make sure you've thoroughly read the details & requirements for this role.

Sources

The following sources were used in researching this page:

• lazada.com/en/about/
• glassdoor.com/Reviews/Lazada-Kuala-Lumpur-Reviews-EI_IE578726.0,6_IL.7,19_IM1100.htm?filter.iso3Language=eng
• comparably.com/companies/lazada-group
• glassdoor.com/Benefits/Lazada-Malaysia-Benefits-EI_IE578726.0,6_IL.7,15_IN170.htm