Product Specialist Trauma null

About Johnson & Johnson Malaysia

Johnson & Johnson (J&J) is one of the world's largest consumer health and personal care products company that produces many brands. It has about 250 subsidiary businesses that operate in 60 countries and sell their goods in more than 175 nations including Malaysia.

Your role

As a Product Specialist at J&J, you will be responsible for the following roles:

• Analyze territory and set realistic, attainable sales objectives.
• Obtain market information to help company identify opportunities and threats in the market.
• Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in timely and orderly fashion.
• Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a detailed understanding of competitive products.
• Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilizing promotional support materials during sales calls.
• Develop and implement an effective and efficient territory sales and coverage plan to achieve penetration, conversion, and upgrade objectives.
• Present a neat personal appearance to customers as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
• Build a quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
• Incorporate health and safety guidelines in all work activities.
• Build a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
• Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
• Manages the development and servicing of Specialty accounts to achieve sales objectives.
• Identifies, classifies, and acquires new accounts.
• Monitors progress and verifies corrective action has been initiated when necessary.
• Collects and analyzes feedback on customers, promotional programs, and environmental changes.
• Resolves difficult problems and customer complaints.
• Maintains relationships with key customers.
• To manage and lead ad-hoc projects that are assigned.

Training & development

The new employees at J&J will get an onboarding section to learn about the company's DNA and business culture. Then, there will be guidance from supportive mentors or users. You will also be exposed to various projects that are exciting yet impactful for your career growth. For this position, you will be trained in the Sales area, especially in selling medical devices.

Compensation & benefits

Here are the employees' benefits at J&J:

• Global parental leave for all new parents (maternal, paternal, adoptive, or surrogacy-assisted)
• Global caregiver leave to support an immediate family member with a critical illness or injury
• Exceptional childcare benefits
• Global Well-Being Reimbursement for activities that support healthy movement, healthy mindfulness, and healthy eating
• Allowance
• Free meal

Career progression

J&J is a multinational and trusted corporation that provides a structured career path. FYI, Product specialists typically start their careers in entry-level positions, such as product support specialist or customer service representative. With experience, they may advance to positions such as product manager or product marketing manager. Your dedication and performance will be considered in every career stage.

Work-life balance

J&J is awarded as "Best Place to Work". One of the key factors for that award is the work-life balance at J&J. The company has Mental health and well-being programs and resources to help employees navigate situations and obtain the support needed to thrive amidst the events life presents. Moreover, J&J allows staff to work with flexible hours. You also get certain leave so that you can enjoy your personal life outside of work activities.

Culture & vibe

About you

To apply for this program, you have to meet the following qualifications:

• Ability and desire to sell medical devices
• Excellent communication skills
• Resilience/ability to cope with rejection
• High degree of self-motivation and ambition
• Possesses the skills to work both independently and as part of a team
• The capability to flourish in a competitive environment
• Self-discipline in job responsibilities
• Fresh graduates are welcome to apply

How to apply

To apply for the job, click the “Apply on employer site” button below. Prosple will direct you to J&J's official link for this vacancy. Make sure you have read all of the requirements and skills mentioned above.

Sources

Here are the sources used on this page:

• careers.jnj.com/careers/life-at-jnj
• jnj.com/credo
• careers.jnj.com/employee-benefits
• glassdoor.com/Reviews/Johnson-and-Johnson-Reviews