Clinical Application Specialist null

About Johnson & Johnson

Johnson & Johnson was founded in 1886 by the three Johnson brothers: Robert Wood Johnson, James Wood Johnson, and Edward Mead Johnson. Johnson & Johnson operates in three main segments, such as Pharmaceuticals, Medical Devices, and Consumer Health. Johnson & Johnson is known for its well-known consumer brands like Johnson's Baby, Neutrogena, Tylenol, Band-Aid, and many others. Johnson & Johnson operates globally, with a significant presence in various countries, including Malaysia.

Your role

Position Summary:

• Responsible for achieving MD&D product sales to new and established specialty accounts to achieve sales objectives and greater market penetration. This job is not eligible for sales incentives/sales commissions.
• Provide clinical support to existing and new hospitals primarily within Malaysia. (Occasional travel required within SEA region)

Key Responsibilities:

• Communicate accurate information to physicians regarding all products and their indications. 
• Provide first-class service and seamless supply to customers including training, stock checks, timely deliveries, and supporting internal stakeholders to ensure all cases are performed successfully.
• To abide by the correct usage & promotion of all Johnson & Johnson-related products through regular training sessions and organized customer education sessions.
• Accountable for logistics efficiency in assigned hospitals through optimized management of inventory.
• To communicate any potential business opportunities to the Manager.
• Will provide expert clinical product and technical assistance and training to physicians and to all customers.
• Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service training.
• Creates awareness of business solutions and facilitates Sales Managers in engaging with key decision-makers to drive incremental business.
• Maximize customer case support capabilities through proper planning, communication, and scheduling techniques.
• Develop and share best practices with other clinical support colleagues.
• To assist in developing strategic partnerships across other business units internally.
• Other admin support for franchise & ad hoc assignments.

Training & Development

At Johnson & Johnson, they envision each employee's career as a dynamic entity, something that is alive and constantly developing. From the very start of an individual's journey with the company, they aspire to foster growth and evolution in tandem with the employee's personal aspirations. Matt Kane, who serves as the Head of Global Learning, Leadership Development, and Manager Capability, elaborates on the current initiatives that are actively realizing that vision into:

• Best-in-Class Learning Platform
• Strengthening Your Body While Expanding Your Mind
• Diversity of Learning Experiences
• How Learning Aligns with Our "True North"

Benefits

The flexible benefits provided by Johnson & Johnson are a manifestation of the company's commitment to "Our Credo" values, establishing an inclusive environment where individuals feel a sense of belonging. When an employee is performing at their best and their family—however they define it—experiences a sense of security and well-being, there are no barriers to achieving their next breakthrough. The benefits include:

• Global parental leave for all new parents (maternal, paternal, adoptive, or surrogacy-assisted).
• Global caregiver leave to support an immediate family member with a critical illness or injury.
• Exceptional childcare benefits.
• Global volunteer leave to give time to our communities.
• Global bereavement leaves to heal from the loss of a family member.
• Global Well-Being Reimbursement for activities that support healthy movement, healthy mindfulness, and healthy eating.
• Mental health and well-being programs and resources, including the Employee Assistance Program (EAP) & CARE (Confidential, Accessible, Responsive, Engaged) Services help employees navigate situations and obtain the support needed to thrive amidst the events life presents.

Career Progression

Johnson & Johnson is a globally recognized and reliable company that offers a clear career path. To give you an idea, the Clinical Application Specialist position at Johnson & Johnson is an entry-level position. As you gain experience, there is the potential to progress to higher career levels. Your commitment and achievements will count at every stage of your career journey.

Work-life Balance

Johnson & Johnson has earned recognition as the "Best Place to Work," with one of the key contributors being the commendable work-life balance fostered within the organization. The company prioritizes mental health and well-being through dedicated programs and resources, assisting employees in navigating challenges and ensuring they receive the necessary support to flourish amid life's circumstances. Additionally, Johnson & Johnson offers flexible working hours, enabling staff to tailor their schedules, and provides specific leave allowances, allowing individuals to enjoy their personal lives beyond work commitments.

Culture & Vibe

At Johnson & Johnson, individuals and their groundbreaking ideas are welcomed. The distinctive qualities that define each person—ambitious aspirations, unique skills, unconventional ideas, non-traditional career trajectories, cultural heritage, and life experiences—have the potential to ignite transformative advancements in global health when collaborating with the company.

About you

To be considered for this position, you must satisfy the following requirements:

• Minimum Bachelor’s degree or others (Bio Medical Engineering etc.)
• Ability to work independently with high responsibility
• Strong communication & negotiation skills
• Strong customer management and problem-solving skills
• Excellent interpersonal and presentation skills with customer
• Ability to prioritize and multi-task with attention to detail
• Preferably have a good track record of achievements
• Self-motivated, energetic, and a team player
• Good command of English; speaking, reading, writing& presentation skills are required
• Able to travel
• Fresh graduates are encouraged to apply

How to apply

Johnson & Johnson posts all open positions on their website. The website will require you to create a user account and upload your resume and cover letter. You may also need to answer an online questionnaire depending on the role. 

Shortlisted candidates can expect to complete an online assessment and a self-recorded video interview. 
Attach your CV, cover letter, and academic transcripts when applying.

Sources

Here are the sources used on this page:

• careers.jnj.com/careers/life-at-jnj
• careers.jnj.com/employee-benefits
• careers.jnj.com/careers/4-insights-into-our-culture-of-learning-and-development-at-johnson-johnson
• glassdoor.com/Reviews/Johnson-and-Johnson-Reviews