Student Apprentice Programme - Customer Experience Internship null

About HSBC Malaysia

HSBC Bank Malaysia is part of the HSBC Group that offers a range of financial services, including personal, commercial, and Islamic solutions, while pioneering technological milestones such as introducing the nation's first ATM and launching innovative platforms in the 1980s. Over the years, HSBC Malaysia has consistently led the way in digital advancements, from online cheque-image inquiries to the 2020 launch of a groundbreaking 24/7 Self-Service Machine for digital account opening.

Your role

Malaysia Student Work Placement opportunities are available in the following business areas:

• Wealth and Personal Banking 

This area helps customers to take care of their day-to-day finances and to manage, protect, and grow their wealth. HSBC's international network and breadth of expertise enable it to support individuals, families, business owners, investors, and entrepreneurs around the world.

• Global Banking & Markets (Global Banking, Markets & Securities Services and Wholesale Client Services)

Global Banking & Markets business focuses on building partnerships with HSBC corporate, government, and institutional clients to help them achieve consistent, long-term performance. HSBC uses the strength of HSBC’s international network to connect emerging and mature markets, covering key growth areas. Their products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.

• Commercial Banking (Business Banking and International Subsidiary Banking)

HSBC provides businesses with banking services in both home markets and overseas. These include trade and receivables finance, global liquidity and cash management, multi-currency accounts, commercial cards, overdrafts, working capital finance, term loans, and syndicated, leveraged, acquisition, and project finance.

• Global Functions (Risk, Compliance, Legal, Marketing, Communications, Human Resources and Finance)

This area plays a vital role in supporting the bank’s Global Businesses, including legal, risk, and finance to human resources, sustainability, marketing, and communications.

• Digital Business Services (Operations, Technology, and Key Central Business Services)

Digital Business Services teams are the foundation of HSBC, providing essential support across technology, operations, and key central business services for our global businesses and functions. This area plays a vital role in driving great customer and colleague experiences and enabling the bank’s strategy.

Training & Development

Join HSBC on an internship and you’ll be invited to take advantage of many opportunities to learn and develop. These include:

• An induction: you’ll start your placement with an induction into the business and the specific business area you have chosen.
• Continuous guidance: your line manager will be on hand to offer advice on your career options and guide your ambitions.
• Real-work experience: you’ll be working on live project work, so you’ll have the opportunity to learn within your role from the moment you join HSBC.
• Support: you’ll be assigned a buddy, with whom you can share ideas and discuss your career motivations.
• Networking events: you can also attend HSBC's regular business and social events (including ‘Lunch and Learn’ sessions), alongside your day-to-day role, to build your network and knowledge.
• Our volunteering program: you could develop new skills outside finance – while contributing to the communities in which we work.

Benefits

Embarking on a journey with HSBC Malaysia as an intern unlocks a treasure of perks and advantages, including:

• Monthly compensation
• Medical facilities
• Office facilities
• Real-work experience
• Professional network in the banking and financial services industry

Career Progression

HSBC Malaysia is dedicated to cultivating a culture that values every employee, respects individual contributions, and places a premium on diverse perspectives. Their commitment extends to creating a workplace that prioritizes continuous professional development, offering growth opportunities, and embracing a flexible working environment. Whether through tailored professional development programs or a diverse range of growth opportunities, HSBC Malaysia is committed to empowering its workforce to thrive in a dynamic and inclusive professional landscape.

Work-life Balance

On another platform, HSBC Malaysia's work-life balance receives an average rating of 3.5 out of 5, indicating a positive awareness of work-life balance. The role offers hybrid working, allowing you the option to work from home as needed. HSBC's culture emphasizes flexibility, collaboration, learning, and well-being in both physical and virtual work environments, providing you the opportunity to enjoy a fulfilling personal life alongside your professional commitments.

Culture & Vibe

At HSBC, the company ethos centers around the aspiration to create a world of opportunity for everyone. This involves emphasizing diversity and nurturing a culture where each individual is not just included but also genuinely valued and respected. The belief is dedicated to providing everyone the liberty to express their authentic selves at the workplace, actively encouraging colleagues to become vocal allies and voice concerns when necessary.

About you

If you are interested in applying for this program, you have to meet the following qualifications:

• Availability to work full time from January 2024 for a period of 3 to 6 months
• Qualification: Financial/Accounting/Business Administrative/Engineering/Machine Learning/IT programming
• Good English communication skills, both verbal and written
• Good learning attitude and pleasant personality to work with multiple stakeholders
• Proficient computer skills in Microsoft Word, Excel, and PowerPoint
• The legal right to work in Malaysia 
• Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritized

How to apply

To apply to this position, simply click the "Apply on employer site" button on this page. Prosple will direct you to HSBC Malaysia's official link for this vacancy. Make sure you have read all of the requirements mentioned above.

FYI, the chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to pass a series of additional checks as part of the recruitment process and on an ongoing basis, if selected for the role. HSBC Group reserves its position concerning any steps, that it may take concerning any material adverse findings, which may arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

Sources

Here are the sources used in researching this page:

• about.hsbc.com.my
• hsbc.com/who-we-are/our-people-and-communities/inclusion/our-culture
• hsbc.com/careers/students-and-graduates/student-and-graduate-development
• glassdoor.com/Reviews/HSBC-Kuala-Lumpur-Reviews