Personal Financial Services (Personal Banker) Executive null

About Hong Leong Bank

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as digital branch concept to provide customers with an efficient and seamless experience aided by technology.

Your Role

• Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management;
• Complete cold calling for all related leads assigned and to increase acquisition through high leads conversion rate;
• Source and develop new customer leads through existing customer’s referrals;
• Handling Account Opening process including Debit Card issuance of acquired customers;
• Account maintenance after account opening (CASA, FD) to ensure accurate customer information is captured in system;
• Facilitate HL Connect for new account opened to increase penetration rate HL Connect;
• Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB;
• Exhibit high professionalism and competency when interacting with customers;
• Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;
• To maintain and uphold service standards set by the Bank at all times.

Training, development & rotations

Hong Leong Bank believes that employees are the greatest assets. In an effort to continuously develop human capital, Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where Hong Leong Bank operate. Working with Hong Leong Bank gives you the opportunity to do things that make a real difference in people’s lives

Salary & Benefits

The average salary for Personal Banker at Hong Leong Bank is MYR 34,200/yr. (Source : Glassdoor)

• Payroll Account with high interest earnings.
• Preferential Fixed Deposit rates.
• Preferential rates for Personal Loan, Auto Loan and Mortgage.

Career progression

A challenging and dynamic program designed for final year undergraduate students currently pursuing their first degree. The program provides the opportunity for students to gain knowledge and experience related to their field of study while reaffirming their career aspirations in the banking industry. Experience a comprehensive learning approach with the future-focused program, designed for fresh graduates who want to kick start their careers. 

Work-life balance

Hong Leong Bank has an overall rating of 3.3 out of 5, based on over 524 reviews left anonymously by employees. 64% of employees would recommend working at Hong Leong Bank to a friend and 57% have a positive outlook for the business. Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where Hong Leong Bank operate. Working with Hong Leong Bank gives you the opportunity to do things that make a real difference in people's lives.

Culture & Vibe

Insiders described the HLB company culture as friendly and supportive, with management that's driven to lend a helping hand. This is crucial in a fast-paced and highly competitive banking industry where burnouts occur frequently: client-facing roles deal with heavy customer demands while backend roles have no room for error in crunching numbers. While long hours and heavy workloads are the company's common critiques, workers claimed to get by thanks to friendly colleagues.

About You

• Candidate must possess at least a Diploma or Degree in any field i.e. Banking / Accounting & Finance / Economics / Marketing / Business Studies;
• Possessing the follow licenses will be an advantage: PCE (Life); PCE (General); CIELI; FIMM/FMUTM; IPPC;
• Passion for success and keen to work in a sales-driven environment;
• Good track record and knowledge of wealth products i.e. Unit Trust, Bancassurance, Structured Products, Dual Currency Investments;
• Good inter-personal and communication skills.
• Driving for results;
• Consistency in performance;
• Seeking win-win relationships;
• Demonstrating courage and humility;
• Taking ownership and make things happen

How to apply

To apply for the job just click the Apply on employer site button below and submit your resume and credentials. You’ll be asked for your personal information. Hong Leong Bank recommend you apply as soon as possible because.