Operation Support Intern null

About the company

Ericsson, is Swedish multinational networking and telecommunications company headquartered in Stockholm.

Your role

• To collect requirement and derive inputs for tool/apps development for use in Field Operation domain
• Work with Project team in design solution, testing and implementation tools/apps
• Establish UAT documents/acceptance criteria for tools/apps
• Produce user manual and provide trainings
• Establish and continuous optimization of field related O&M processes/guideline/SOP
• Support Regional operation needs in IT related supports
• Regular follow up on the events with relevant departments working on it as per the process.
• Improvement/modernization of tools/apps in the field
• Monthly tracking of tools/process related issues experiences and customer concern for support
• Produce and output routine report.

Training & development

Being a part of the Ericsson team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. 

Salary & benefits

The estimated total pay for a graduate at Ericsson Malaysia ranges from 2000-2200 MYR per month.  

Ericsson strives to offer the kinds of rewards, benefits and perks that you would expect from a global business that takes good care of its people. Simply put, it’s part of the firm's culture to invest in you, recognize your contributions, and ensure you benefit from Ericsson's collaborative journey towards success.

Career progression

Being an Ericsson intern is something special. It’s your chance to learn about the world of work – while you’re working on projects that are changing the world of communications. You will experience the true culture of the firm's global organization, enjoying opportunities to work collaboratively with various departments, locations and leaders through daily job roles, special team assignments, social events and volunteering.

Work life balance

Ericsson is a family and true believer in work-life balance. The firm's aim is to offer its people the benefits, but also the support, resources and tools they need to grow and perform. Ericsson empowers you to manage your own time and promote flexible working opportunities, along with family friendly policies. On top of that, Ericsson also offer healthcare and wellbeing plans.

Company culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With Ericsson, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best.

About you

• Graduating Student from any University in Malaysia
• Currently taking any bachelor’s degree (IT, Engineering or Business)
• Willing to commit 3-month internship program
• Happy to be an in a hybrid work set-up
• Office location will be in Shah Alam

How to apply

To start your application, simply click the "Apply on employer site" button on this page.

Sources

• https://www.glassdoor.co.in/Salary/Ericsson-Worldwide-Malaysia-Salaries-EI_IE3472.0,18_IL.19,27_IN170_IP3.htm
• https://www.ericsson.com/en/careers/working-here/employee-benefits
• https://www.ericsson.com/en/careers/student-young-professionals/internships
• https://en.wikipedia.org/wiki/Ericsson
• https://www.youtube.com/watch?v=7XXEPLuaUA0