Financial Analyst - Order to Cash null

Job Description

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging, and corporate citizenship. We are DXC.

What you’ll be doing:

• Coordinating daily work of the team to meet SLA levels.
• Monitoring the results especially against the SLA levels and internal metrics, taking improvement actions whenever needed.
• Managing the holidays and backup structure to ensure service continuity.
• Identifying and solving operational problems.
• Working on improving the productivity of the team.
• Cooperate fully during internal and external audits.
• Spread out and promote company corporate culture and fiscal discipline as would in its own business.
• Comply with company ethical standards while executing daily functions.
• Fulfill other tasks given by the management.
• Effective business communication, particularly about:
• Communicate all relevant information and enquires to the appropriate person/teams.
• Supporting the team in resolving more difficult or complex queries.
•  Liaise with appropriate teams (e.g. CRC, Bank operations teams, Payment team, collection & other internal stakeholders business, client, IT …) to address/solve issues; follow on learning, changes; leveraging/best practice sharing
• Escalate queries/issues in the timelines and guidelines provided
• Working on maintaining a high level of service delivery:
• Ensuring the process documentation (SOP) is up-to-date and a log of changes is maintained.
• Knowledge sharing with the team members, highlighting the recent process changes.
• Creating and improving the training materials for the team.
• Delivering process training for new joiners.
• Managing certification process – creating/improving the documentation and certifying the team members on a timely basis.

What you need to be successful in this role:

• Bachelor’s Degree in Accounting or Finance
• 0 to 2 years of relevant business/BPO experience
• Fresh graduates are welcome to apply
• Good Knowledge of Accounts Receivable Process
• Understanding of accounting concepts and principles
• Experience in F&A applications [SAP, Oracle, any other ERP and MS Office applications]
• Good interpersonal skills and team player
• Good Communication skills
• Decision-making, problem-solving and analytical skills
• Target-oriented with a strong focus
• Eye for detail and accuracy