Opportunity Expired
Dell Malaysia is part of Dell Technologies, a company that provides technology solutions and services that help people and organizations achieve more. It sells various products, such as laptops, monitors, computers, storage solutions, servers, and cloud solutions, for different needs and budgets
At Dell Technologies, the provision of world-class service doesn’t cease once a customer acquires their innovative products. Their Technical Support team is readily available to assist whenever required – via phone or email, online, and on social media platforms. Regardless of the complexity of the challenge, they rise to meet it. They address inquiries about the installation, operation, configuration, customization, and usage of Dell Technologies products. For critical issues, they utilize their systems to offer remote diagnostic technical support. If a problem arises with a customer’s product, they’ll examine it, pinpoint the cause, suggest a solution, and document the issue.
There’s an opportunity to do the best work of your career and make a significant social impact as a Senior Technical Support Technician on their Technical Support Team in Bayan Lepas, Penang.
As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies, and reduce costs.
Dell has a variety of programs to empower and inspire team members to personalize their career journey and build the portfolio of value they bring to the table by building skills, gaining experience, and learning new things through mentorship, coaching, training, feedback opportunities, challenges, and recognition. The company is committed to providing its people with continuous formal and virtual training, mentorship programs, and internal movement opportunities.
Aside from an attractive salary, you may also get the following benefits:
For Dell, its people are their greatest asset. The company is committed to offering candidates unparalleled career growth by providing one-on-one meetings with mentors and leaders, routine check-ins with a long-term career plan, networking opportunities, regular 360-degree feedback, and internal movement opportunities.
According to the majority of employees' reviews online, Dell has a great work-life balance. This means that you won't have any problems balancing your personal life and career when you work at this company. The regular office hour itself is from 9 am to 6 pm, Monday to Friday. Especially for this role, you'll be required to work shift(s) on a rotating schedule that includes evenings, weekends, and holidays.
Dell Technologies Malaysia embraces the diverse and inclusive culture that helps to create a friendly workplace where differences are welcomed and people of all backgrounds come together to build enduring relationships.
To apply for this role, you need to meet the qualifications below:
To apply for this job, click the "Apply on employer site" button on this page. We will navigate you to Dell Malaysia's official link for this vacancy. Make sure you have read the details above properly.
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The opportunity is available to applicants in any of the following categories.
Malaysia
Malaysian Citizen
Malaysian Permanent Resident