Service Delivery Engineer Internship null

About Dell Malaysia

Dell Malaysia is part of Dell Technologies, which serves as a regional hub providing a wide range of products and services, such as computers, laptops, servers, storage solutions, and IT services. It is pivotal in delivering technology solutions and support to customers in Malaysia and neighboring Southeast Asian countries.

Your role

As a Service Delivery Engineer Intern, you will be responsible for:

• Interface directly with customers to coordinate project activities and support issues.
• Build and review design, functional, technical, and/or process documentation.
• Focus on data collection and analysis of specific issues with the internal team.
• Develop and sustain effective communication to collaborate with cross-functional internal teams.

Training & development

Dell is dedicated to providing candidates with exceptional career advancement opportunities, whether they aim to specialize as subject matter experts or diversify their skill set through different roles. This commitment is demonstrated through one-on-one meetings with mentors and leaders, routine check-ins with a long-term career plan, regular 360-degree feedback, and continuous formal and virtual training.

Benefits

As a Service Delivery Engineer, you will provide world-class delivery support to Dell's customers by building an in-depth knowledge of their customer's priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

Interns at Dell are compensated. You can also expect to receive a range of benefits, including networking opportunities, mentorship programs, and internal movement opportunities. These advantages are designed to support your career growth and provide you with diverse pathways for development and advancement within the organization.

Career progression

Typically, Dell does not transition students directly into full-time roles. Instead, they encourage students to explore their internship opportunities where they will gain real-world experience while also completing their education.

Work-life balance

Dell's commitment to a more adaptable work environment began in 2009 and remains a cornerstone of its work culture, offering a flexible and hybrid work arrangement to all team members. They believe this work culture empowers team members with the flexibility required to meet their professional and personal lives.

Culture & vibe

Dell Technologies holds the belief that optimal work is achieved through the provision of flexibility. They understand the importance of granting freedom and flexibility to all employees, regardless of their location. The company's adaptable and hybrid work approach empowers team members to brainstorm, innovate, and produce outcomes in their unique manner.

About you

Here’s what Dell's are looking for in this role:

• Bachelor's degree in Engineering, IT, Management, and any related background
• Organizational and planning skills to coordinate program deliverables
• Ability to set priorities and delegate
• Analytical, problem-solving, and negotiation skills

Desirable Requirements:

• Great communication skills

How to apply

To apply for this job, click the button "Apply on employer site" below. We will navigate you to Dell Malaysia's official link. Make sure you've read all of the mentioned requirements for this role.

Source

The following sources were used in researching this page:

• jobs.dell.com/work-life-balance
• jobs.dell.com/growing-your-career
• glassdoor.com/Reviews/Dell-Technologies-Kuala-Lumpur-Reviews