Pre-Sales Solutions Architect (Graduate) null

About Dell Malaysia

Dell Malaysia is part of Dell Technologies, a company that provides technology solutions and services that help people and organizations achieve more. It sells various products, such as laptops, monitors, computers, storage solutions, servers, and cloud solutions, for different needs and budgets

Your role

About the team

This Graduate Hire opportunity is within Dells's Inside Services Presales group which sits within the DT Services Organization focusing on the creation and governance of custom support, deployment, and consulting services offers (Statements of Work).

Join Dell for a great opportunity to learn how to collaborate and work with remote cross-functional teams across the globe to achieve goals and provide outcomes. You will develop and enhance a wide range of skills (Process Engineering, Project Management, Influencing without Authority, Business Intelligence & Analytics) as well as learn more about IT Services and how they can help Dell's customers transform.

Work closely with the Head of APJC Presales and Operations Lead in the regional team engagement and operation aspects. 

Responsibilities

• Supports the sales-maker and Senior Solution Architects in solutions custom support and/or deployment services to drive upsell opportunities.
• Participates in the construction of financial models and quotations that align with custom solution proposals.
• Support Presales Operations work such as SKU creation and uploading of deal information/artifacts into our Presales Tools and Systems.
• Run the program, under guidance, to perform Quality Assurance on Solutioning artifacts and support the provision of recommendations and call-to-actions.
• To work with Services Presales regional teams as per the leader’s guidance for follow-up and actions on assigned tasks.

Training & development

Dell offers that you can learn the things below while you are in this position:

• An opportunity to work with a large global multicultural and diverse team that is fast changing as Dell implements new programs/tools – a huge opportunity to gain vast insights into Dell's business, challenges, and opportunities.
• Contribute to projects with support from a mentor while you learn how Dell adapts its business/processes and implements change to support market requirements.
• Opportunity to work as part of a cross-functional team that provides insights into many different areas across the organization to develop new ideas and collaborate with senior executives on what is expected.
• Opportunity to learn wide spectrums of Dell Technologies’ offerings such as Cloud Services, Infrastructure Services deployment and consulting services, and many more through shadowing with our Solutioning Practice Leads and/or Presales Solutions Architects.

Benefits

Aside from an attractive salary, you may also get the following benefits:

• Flexible working options
• Development programs
• In-house clinic access in the office
• A Mother's room for working moms
• Insurance, health, and wellness (health, life, dental, vision, and disability insurance)
• Performance bonus
• Vacation & PTO, sick leave, & bereavement leave
• Employee discounts, gym membership, employee assistance program, & free lunch or snacks

Career progression

For Dell, its people are their greatest asset. The company is committed to offering candidates unparalleled career growth by providing one-on-one meetings with mentors and leaders, routine check-ins with a long-term career plan, networking opportunities, regular 360-degree feedback, and internal movement opportunities.

Work-life balance

According to the majority of employees' reviews online, Dell has a great work-life balance. This means that you won't have any problems balancing your personal life and career when you work at this company. The regular office hours are from 9 am to 6 pm, Monday to Friday. Especially for this role, you'll be required to work shift(s) on a rotating schedule that includes evenings, weekends, and holidays.

Company culture

Dell Technologies Malaysia embraces the diverse and inclusive culture that helps to create a friendly workplace where differences are welcomed and people of all backgrounds come together to build enduring relationships.

About you

You will be the candidate if you meet the essential requirements below:

• You possess excellent Communication, Time Management, and Collaboration skills
• You are a Self-Starter accustomed to learning quickly, tight deadlines, and multitasking
• You are keen to learn enterprise technology products and services
• You have a curiosity and appetite for learning and enjoy working in an evolving team environment
• Meet eligibility for the DELL Graduate Hiring Program
• Proficient in oral and written English (a must) plus a local language
• IT/Computer Science knowledge would be an added advantage

How to apply

To apply for this job, click the "Apply on employer site" button on this page. We will navigate you to Dell Malaysia's official link for this vacancy. Make sure you have read the details above properly.

Sources

These sources were used in researching this page:

• jobs.dell.com/malaysia
• jobs.dell.com/growing-your-career
• glassdoor.com/Reviews/Dell-Technologies-Malaysia-Reviews-EI_IE1327.0,17_IL.18,26_IN170.htm?filter.iso3Language=eng
• glassdoor.com/Benefits/Dell-Technologies-Malaysia-Benefits-EI_IE1327.0,17_IL.18,26_IN170.htm