Payment Processing Korean Proficiency null

About Cognizant Malaysia

Cognizant Malaysia is one of the largest global professional services companies that help clients modernize technology, reimagine processes, and transform experiences so they can stay ahead in our fast-changing world.

Your role

As a Payment Processing Korean Proficiency, you will be responsible for the following tasks:

• SLA Compliance: Executes transactions as per prescribed guidelines and timelines in order to meet SLA targets.
• Participates/supports the TL in the daily huddles, and provides training/inputs on processes/business to the team in order to ensure delivery predictability.
• Process Compliance: Executes transaction processing in order to meet quality standards. Conducts QC / QA programs as part of the quality plan.
• Customer Interaction: Handles / helps resolve escalations at the process level in order to ensure high customer satisfaction.
• Process Reengineering: Participate in the ideation process produce the documentation and train the team on the reengineered process in order to meet client and internal commitments on a continuous basis.
• Talent Management (People Management): Supports the TL by training people on process/domain as part of the growth plan in order to ensure high E-Sat.
• Knowledge Management: Reviews and validates the inputs from PEs and creates case studies/FAQs in order to capture tacit knowledge.

Training & development

Cognizant Malaysia recognizes the importance of continuous learning and skill enhancement in today's fast-paced business environment. They are committed to helping their employees grow professionally and stay at the forefront of their respective fields through education and training initiatives.

Compensation & benefits

Most reviews highlight the company's competitive compensation. In addition to your salary, you can also expect to receive the following perks:

• Free food
• Health insurance
• Life insurance
• Dental and vision insurance.
• Free upskilling courses

Career progression

Based on their official site, career progression at Cognizant Malaysia is not a one-size-fits-all journey. The company's approach is innovative and flexible, allowing employees to bring their ideas, explore unique career tracks, and take advantage of diverse opportunities. This approach empowers individuals to shape their careers according to their aspirations and the changing landscape of the technology and professional services industry.

Work-life balance

Cognizant has received a commendable work-life balance rating of 3.5 out of 5 stars on another platform. The company is known for its strong commitment to ensuring a healthy work-life balance. You can expect to adhere to your designated work hours without the need to work overtime. Additionally, the company provides employees with generous leave options to enjoy their personal life beyond work-related commitments.

Company culture

In Cognizant Malaysia, employees can apply their expertise to build trust and lead clients, using data as a compass for decision-making. They embrace agility and creativity to stay ahead and collaborate as a team to tap into Cognizant's full potential. This culture fosters inclusivity and ethical conduct, ensuring that the right path is always followed.

About you

To be considered for this position, you must satisfy the following requirements:

• 0 – 6 months working experience
• Good written communication skills and comprehension
• Intermediate-level knowledge of MS Office applications like Excel, Outlook, and Word
• Good on Numerical ability and Logical reasoning
• Preferably from a Finance background, and knowledge of terms like accruals, payment cycles, etc.
• Maintaining timelines and accuracy in processing.
• Attention to detail and ability to meet deadlines.

How to apply

To apply to this position, click the "Apply on employer site" button on this page. Prosple will direct you to the official link for this vacancy. Make sure you have read all of the requirements mentioned above.

Source

Here are the sources used on this page:

• careers.cognizant.com/my/en
• glassdoor.com/Reviews/Cognizant-Technology-Solutions-Reviews