Cognizant Malaysia is one of the largest global professional services companies that help clients modernize technology, reimagine processes, and transform experiences so they can stay ahead in our fast-changing world.
Your role
As a Content Reviewer (Legal Removal), you will be responsible for the following tasks:
Work on various queues and complete the assigned tickets on a daily basis within the TAT.
Understanding Client’s Internal Copyright Policies and Process.
Raise bugs as applicable through the ticket life cycle.
Carefully assess, review, and evaluate the legal complaints, in order to stimulate whether the allegedly violating copyright content must be considered blocking, removing, or restricting access to, as a legal approach to act in accordance with notices of copyright breach.
Ascertain proper due diligence and compliance adherence of the legal complaints received for the copyright takedown, legal and non-legal counter-notices, and Circumvention processes.
Investigate and examine the copyright removal requests submitted by the copyright owner and the reporting organizations for the appropriate client products to determine the applicability of DMCA.
As a counter-process to copyright take-down notices, the legal and non-legal counter-notices are carefully distinguished and processed accordingly. A detailed validation and examination are followed in order to identify the copyrighted work to decide the restoration of the reported content.
Share and exchange information with copyright owners, reporting organizations, business partners, legal professionals, and government officials- intimating, updating, and following up on the legal and compliance procedures.
To work on the tool and come up with innovative ideas.
Flexible to adjust the timing according to the needs of the client.
Training & development
Cognizant Malaysia recognizes the importance of continuous learning and skill enhancement in today's fast-paced business environment. They are committed to helping their employees grow professionally and stay at the forefront of their respective fields through education and training initiatives.
Compensation & benefits
Employee reviews on other websites mention that the salary received as a Content Reviewer at Cognizant Malaysia falls within the range of MYR 3.000-5.000. In addition to your salary, you can also expect to receive the following perks:
Free food
Health insurance
Life insurance
Dental and vision insurance.
Free upskilling courses
Career progression
Based on their official site, career progression at Cognizant Malaysia is not a one-size-fits-all journey. The company's approach is innovative and flexible, allowing employees to bring their ideas, explore unique career tracks, and take advantage of diverse opportunities. This approach empowers individuals to shape their careers according to their aspirations and the changing landscape of the technology and professional services industry.
Work-life balance
Cognizant has received a commendable work-life balance rating of 3.5 out of 5 stars on another platform. The company is known for its strong commitment to ensuring a healthy work-life balance. You can expect to adhere to your designated work hours without the need to work overtime. Additionally, the company provides employees with generous leave options to enjoy their personal life beyond work-related commitments.
Company culture
In Cognizant Malaysia, employees can apply their expertise to build trust and lead clients, using data as a compass for decision-making. They embrace agility and creativity to stay ahead and collaborate as a team to tap into Cognizant's full potential. This culture fosters inclusivity and ethical conduct, ensuring that the right path is always followed.
About you
To be considered for this position, you must satisfy the following requirements:
Any Graduate
Excellent communication skills in the required Language & English
Ability to work both as part of a team as well as independently
Ability to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems by making decisions that are sensible given the available information
Proven ability to deliver the highest quality results while paying strict attention to details
Ability to work in a fast-paced environment with high volume and complex demands
Have a strong desire to learn continually as the work is dynamic and keeps changing from time to time.
Should be comfortable and understand that this work will require a review of internet content that may be deemed inappropriate and/or contain explicit material
Work on relevant bugs as applicable & coordinate with the client to close on TAT
How to apply
To apply to this position, click the "Apply on employer site" button on this page. Prosple will direct you to the official link for this vacancy. Make sure you have read all of the requirements mentioned above.