Customer Analyst GBS Graduate Programme null

About bp

BP plc is a petroleum company that is included in the top 4 oil companies worldwide and operates in nearly 80 countries worldwide. BP produces around 37 million barrels per day and has a total proven reserve of 19,945 billion barrels with around 18,700 service stations worldwide.

Your role

During these 2 years role holder will have a chance to work in a global and matrix organization focusing on Customer function. The role holder will be accountable to perform credit activities, and accountable for the timely and accurate recording of cash receipts, direct debit run, and matching invoices into the Accounts Receivable (AR) ledgers.

The main responsibility is to post cash to outstanding invoices and undertake the reconciliation of a variety of currency account reconciliations, adding to several specific accounting tasks from simple to medium transactions. Acting as support to the collections team, to ensure customer accounts are monitored and are tightly controlled and compliant with bp Policy.

Perform the day-to-day operations (Manage customer's orders, Review Customer credit limits, Follow up for customer payments, etc.)

• Monthly book closing activities and reporting as per defined timelines
• Understand the business and drive execution by:
  • Supporting sales to fulfill customer requirements.
  • Keep close contact with sales by attending and/or organizing regular meetings.
  • Be a business partner to balance the risk and enable the business.

System Support and knowledge

• Understand related Enterprise Resource Planning (ERP) systems and support ERP enhancements and developments 

Project Management involvement & support 

• Participate in Continuous Improvement Initiatives and projects, 
• Support Power Business Intelligence (BI) by implementing best practices; initiate and raise "quick wins” where these are relevant. Look for opportunities in current processes by means of automation and transformation.

Training & developments

Based on information from the official bp Global website, in this graduate program you will get mentoring and buddies in a personalized learning journey within a two-year rotational program.

Compensation & benefits

Besides getting a salary, Graduate Programme participants may get the following benefits:

• Challenging and rewarding business projects.
• Continuous support and feedback.

Career progression

BP has a lot of resources and opportunities to learn and reach your potential. In general, Graduate Programme brings participants to get the best position in their careers, because this program is designed to be a career acceleration. 

Work-life balance

According to employee reviews on another career website, the majority of them said that BP has a fairly good work-life balance, and some of them have flexible working hours. So, the employee can arrange their time easily for work, family, and socializing. (source: Glassdoor)

Company culture

According to the same source, the employees said that BP's culture is super good. People are generally very good to work there. Another very interesting thing is teammates/line managers ensure you will not be overwhelmed with the workload. (source: Glassdoor)

About you

If you are interested in joining Customer Analyst GBS Graduate Programme at BP Malaysia, you must have the following requirements:

• Preferably need a 3.2 CGPA and above, or equivalent in Economics, business admin, Finance, accounting, or related technical or business field.
• Certain foundation in Order to Cash Process is an advantage.
• You’ll also need to be in your final year of study or have completed your degree.
• Customer Relationship Management, Accounts Receivable, Cash Collection, or Credit Management.
• Experience in an international environment is an advantage.
• Able to deal with complex situations while maintaining the right balance of customer and business focus.
• Good interpersonal, influential, and decision-making skills in order to manage and maintain good relationships with key stakeholders.
• Need to possess above-average communication skills in spoken and written English. Need to quickly and accurately understand queries and requirements.
• Be a team player and collaborate with teams and individuals to achieve the team and business goals/objectives.
• Able to prioritize, and handle urgent issues and situations, following through to resolution in a timely manner and focusing efforts to deliver business value, escalating properly if needed.
• Able to produce consistently high-quality information within tight deadlines.

How to apply

Application for this role is currently closed, click pre-register and Prosple will email you once the program reopens.